Support

Lorenzo stands behind our product and we take our 2-year warranty policy against factory defects seriously.

If the Bug-A-Salt is older than 2 years, we will do our best, on a case-by-case basis, to satisfy our customers.

Please do not disassemble your BUG-A-SALT or do anything stupid like putting sand in it, as this will void our warranty.

Contact us:

Send us an email to support@bugasalt.de and someone will get back to you as soon as
contact you as soon as possible.

See our support form

Can I return my Bug-A-Salt for a refund?

If you are not satisfied with your purchase, please provide us with the details by completing this support form . We will be happy to offer you a refund if possible.

What about the rifle’s accuracy?

  • Up to 1 meter is ideal. Practice accuracy by shooting at aluminum foil to see the salt spray pattern.

How many shots before I have to reload?

  • The Bug-A-Salt makes about 70-80 shots before you need to reload.

Can Bug-A-Salt kill mosquitoes?

  • The Bug-A-Salt is extremely effective in killing mosquitoes.

What is the best lubricant for the Bug-A-Salt?

  • Vaseline is best used when it comes to maintaining the plastic. Simply apply it to the handle of the clamping mechanism. WD can also be used.